Salesforce how many administrators

Each department can learn from the Salesforce Admin how to use our platform most effectively. You do not need a technical background or knowledge of Salesforce technology to begin.

Anyone with a computer and an internet connection anywhere in the world can get trained via Trailhead , our free online learning platform designed to teach new students and seasoned professionals a wide variety of business skills. Best of all, learning to become a Salesforce Admin happens online and on your schedule. To find work as an admin, you must prepare and study , and then pass the Salesforce Certified Administrator exam. Absolute beginners kick things off by learning what the Salesforce platform is and what it does, and then build on that learning in a series of engaging modules.

We estimate that it takes around — hours of study and preparation to pass. Some people who earn their Salesforce Administrator Certificate do so to supplement their current role in a company — and potentially secure a higher salary. Others use it to enrich their resume and find a new position. Many companies across industries and of different sizes use Salesforce, including retailers, nonprofits, financial services, healthcare providers, software companies, and businesses that provide a service.

Salesforce also offers free training resources through their Trailhead platform that can be used to train your staff as well as to get Salesforce certifications. However, the training can require a lot of time and resources that are not always available or prioritized. Hiring an external professional will save you these efforts and also add up their previous experience with the other businesses.

As a summary, we would say that Salesforce Administrator wears many hats. An admin will receive all the questions regarding Salesforce: starting with licenses and prices and ending with specific questions regarding the application. They are a consultant, a problem solver, a process creator, a trainer and more. Therefore they are an incredibly rich resource to have in the company.

If you are starting as a Salesforce admin or thinking about it, you know that there are many interesting career opportunities ahead. Let us know your thoughts and experiences about Salesforce Amins, exams and the work that you do! With 5 years of experience in different industries as a marketer, Nina creates content for B2B companies focussing on industry trends, marketing tips, and emerging technologies.

Overview Pages. Locations Services. Salesforce Services. Our Customers. What characteristics are you looking for? They are not strategists. They are not coders. Where should they sit in your org chart? A Salesforce administrator serves the business unit. They should be primarily responsive to them. That categorically, to us, means that an admin reports to the business unit. Sales operations will be the most natural location if you have that structure.

Otherwise, simply reporting to the VP of Sales can work. They should generally not be part of IT. IT can be responsible for the platform, for budgets, and for delivering major new functionality. But this day-to-day support role is best served from within the business itself.

Do you have to hire, or can you grow your own? It all depends on what skill level you need out of the gates and how complex your org is. But generally, you can go in either direction. Create a custom workflow that lets you find out when a case is closed. Create a custom approval process that allows you to sign off on employee expenses. Create a custom report for your sales region. Address those cursed error messages that ask you to contact your administrator for help or more information.