How long hitachi hdd warranty

Before requesting a return merchandise authorization RMA , please review the following topics to see if the problem can be corrected. STEP 2 - Verify warranty eligibility. With your hard drive's serial number, check to see if your drive is still covered under HGST's warranty using the tool below.

If your country is not listed then please return to your point of purchase. Enter Serial number: Enter the characters shown in the image below, then click the 'Check Warranty' button. STEP 3 - Return a product under warranty. If you have verified your drive is valid for warranty by following step 2, you can create an RMA online by clicking the button below.

If you need further assistance, please contact Technical Support. STEP 4 - Check the status of a return. Nilst , Mar 11, I doubt HP would do anything for you because you are out of warranty, so you will have to go directly through Hitachi.

The only way you are going to get it replaced the warranty should be longer than 2 years is to go through Hitachi. Envision , Mar 11, The hard drive came installed in the laptop 2 years ago. The laptop has two hard drives. Thanks for the link. It just says Please return drive to the point of purchase or system manufacturer.

I had contacted HP support via email. Reading through all the HP nightmares here I was hoping this might be quick and painless. Is your laptop still under warranty? Nope, not under warranty. It had the one year warranty. Retail drives have longer warranties.

For people who are going to buy hitachi hard disk or have recently bought, better to check your warranty. No, I am afraid the distributor will not give the extra warranty to you. HGST will only give the extra warranty if you purchase the drives within months of the ship date. In this case, the ship date was April , we are NOT able to give you extra 11 months warranty. As I mentioned, if you just purchased these 2 drives and found that the drives are almost 1 year old drives already, that means you are losing close to 1 year warranty on these drives, I suggest that you please go back to your place of purchase to ask them to exchange to a drives closer to March time-code.

In Singapore, most shops honour a 1 to 1 exchange for purchases within the 7 days period. Please do that as soon as possible else the reseller may not want to help. Thank you. Joined Aug 6, Messages 12, Reaction score Then the receipt is useless ah? Joined May 30, Messages 17, Reaction score 0. Hitachi will honor you the 3 years warranty.

If you got any issue in the future; your Purchased Receipt shall be the Official Date of warranty and you have to alias with Hitachi themselves. For further enquiries, please call Hitachi at Have foward the Hitachi email to them, see how they respond.

Joined Aug 25, Messages 3, Reaction score 0. Does this applies to seagate and western digital hard disks too? Now Convergent say the hard disk not under them. I going back to the shop for an exchange as they give me convergent warranty card when it not. Joined Nov 21, Messages 23, Reaction score The warranty should go with the date on the receipt. Hitachi will go with the manufacture date as a fall back.

In case someone loses the receipt, you can still RMA it. Funny thing is that Convergent has been distro for Hitachi for sometime, so I would have thought this will be under them. Joined Feb 19, Messages 54, Reaction score Joined Oct 10, Messages 4, Reaction score 0. Click to expand